Manager, Customer Success
There are two different job titles in this job description, Manager, Customer Success and Customer Success Manager. Which one refers to this role specifically? Your guess is as good as mine.
There are two different job titles in this job description, Manager, Customer Success and Customer Success Manager. Which one refers to this role specifically? Your guess is as good as mine.
I swear I entered the role title exactly as it's displayed on the job listing. I'm not sure what's going on with this role, but the title in the actual job description is Customer Onboarding Manager, so...I dunno, man, I'm just the rater.
Otherwise, it seems like a straightforward onboarding role, but accessibility issues and lack of salary transparency puts it squarely in Tread Carefully.
I get that these roles will have some overlap, and seniority may be the biggest differentiator, but I dunno. It strikes me as odd and makes me wonder if they are entirely sure about the team's structure.
Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"