Technical Support Analyst
"High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.
BINGO
The job won Bad Job Bingo. Welp.
Customer Success Manager
I think the AI is confused about what Customer Success does.
Support Operations Lead
Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!
Support Engineer
Look, I'm being kind by only putting this in BINGO.
Bilingual Client Engagement Senior Specialist
Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.
Customer Success Manager (Technical)
Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!
Customer Success Manager, Mid-Market
Still just vibes, still a BINGO.
Customer Onboarding Specialist
Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.
Customer Success Operations Manager
Ding ding ding, we have a (BINGO) winner.
Technical Support Specialist - Tier 1
All of this is just a red flag. No information about what supports the Teir 1 team receives, which makes me think they shouldn't expect to receive any, which is just bad news.
Director Of Customer Success
Okay, so look. This could just be me. I am highly suspicious and cynical, I fully own that. But everything in this job description just comes across as slightly off. Just, like, this side of reasonable.
Director of Customer Success
Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"
Customer Support Advocate
The main ones: Fast-paced environment, rapidly changing requirements, poorly-edited JD requires attention to detail, JD doesn't mention benefits at all, and salary for leadership roles is good but not for frontline roles.
Customer Success Manager
See the Senior Customer Success Manager position for what Oyster did that pissed me off so much that I automatically BINGOed out this one too.
Senior Customer Success Manager (Fixed Term Cover)
I don't even care what the rest of the job description says. I am invoking my power as Supreme Bad Job Bingo Dictator to automatically BINGO this company out.
Registered Customer Experience Representative
This one is somewhat better for having lower requirements, but still. Boo.
Customer Experience Representative, Advanced Services
I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?
Manager of Elite Customer Experience
This is the job description equivalent of that "This is fine" cartoon.
Customer Experience Representative
If the job descriptions mentioned tiny little things like compensation and benefits, I might not judge them so harshly, but it doesn't.
Customer Experience Agent
There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.
Customer Success Manager
I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
Customer Success Manager, Strategic Accounts
I debated on whether to rate this one as Tread Carefully or BINGO, and decided on BINGO because of the EEO statement.
Customer Success Manager, High Touch
This job was fine, fine, mostly fine until we hit the last bits of it, and then it started telling one hell of a story.
Technical Support Representative
I'm on the fence about Drata's "rules" – on the one hand I appreciate the rules are highly visible and clear. But there are also more elements of toxic startup philosophy than I am personally comfortable with.
