Technical Support Engineer
Job description looks reasonable enough, but there's no salary transparency, so into Tread Carefully it goes.
Mid-level
Roles requiring 3 to 5 years of CX experience.
Customer Success Training Specialist
Given the work this role will be doing and how often they will be working with senior leadership, I think it probably should have a more senior title and a slightly higher salary range.
Customer Success Manager
Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!
Enterprise Customer Success Manager
For a hybrid role in NYC, that seems like a low salary range. And there's a *new* two-for-one! Amazing, monday.com over here disrupting corporate red flags, love it.
Support Engineer - Enterprise
Seems great – the Careers page is straightforward and informative and so is the job description. They seem to have a clear idea of their mission and what they're looking for in this role and they avoid euphemisms for startup life that often spell trouble in companies like this.
Support Operations Manager
I'm extremely confused. Maybe they posted the wrong job description under this job title?
Customer Success Specialist
I was worried about doing this one, because I'm such a fan of the product, but Scribe's Careers page is really well done and the job description is mostly fine.
Customer Success and Solutions Engineer
I can't tell if the person who wrote this isn't fluent in English (which I'm not criticizing) or if it was written by AI and really poorly edited (which I am criticizing).
Customer Success Manager
This job description (JD) is 2-3 times longer than the Director of Customer Success JD, despite the role supposedly being much less senior. It's just weird.
Training & Document Specialist
This one is good too. Ignore any weeping you might hear. The salary range is kind of wide, but it's okay because IT'S A UNION POSITION. A UNION. FOR REAL.
Customer Success Manager
It's a neat, actually useful product, but there are some definite red flags in the job description, so I advise caution and strategic questions if you end up interviewing.
Trust & Safety Data Analyst
Job description is thoughtful and well-written, benefits are excellent, and Careers page is clear and informative. This would be in Green Means Go except the salary range seems low for SF and NYC, especially considering they're wanting someone with a master's degree.
Enterprise Customer Success Manager
For the most part, the job description is well-written and honest, but no salary transparency means that this job goes into Tread Carefully.
Trust and Safety Analyst
Yes, it's AI. I'm as surprised as you.
Privacy Operations Specialist
The "ambiguous environments" bit stands out to me in particular, since all of the responsibilities of the role seem pretty concrete in scope – so where's the ambiguity coming from?
Customer Success Specialist
Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay.
Customer Success Manager
Strangely wide salary range; based on the Qualifications section, this is not an entry-level role.
Threat Investigator, Child Safety
Considering the highly sensitive investigations required and the disturbing content involved, Meta doesn't talk at all about how they'll support the mental health of the person in this role.
Customer Success & Transformation Manager
Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute
Customer Experience Manager
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
