Customer Experience
My first thought when looking at this company's Careers page was: "My god, they desperately need a middle-aged manager to decline their screentime requests an hour before bedtime."
Experience
Roles that involve elements from both customer support and success, with product assistance taking place both pre- and post-sale. Assistance can be offered via email, phone, video conference, and/or social media.
Customer Experience Advocate
That salary is too low for what they want this role to do, especially considering it's not entry-level and they're a SaaS tech company.
Customer Experience Team Lead
Y'all know by now that it doesn't sit well with me when leadership roles are well-compensated and frontline roles are not.
Customer Experience Manager
I don't see any major flags and that's a good salary range for an early career role.
Senior Customer Experience Manager
Alma's job descriptions are pretty consistently great.
Member Experience Associate
I think the pay is a little low for the level of work this role will be doing, but then I pretty much always think CX folks should be paid more.
Sr. Customer Experience (CX) Operations Manager
You should take a drink of water every time you come across the word "operation" or a derivative in this job listing. You'll be really hydrated.
Customer Experience Representative
I've gotten multiple reports of this being a shady company with especially shady hiring practices. It also appears the Department of Labor is investigating them over unpaid overtime hours for its contractors.
Customer Experience Associate
This job was mostly fine until we got to the "We're ideally seeking" section and then it was just downhill from there.
Customer Experience Manager
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
Director of Product & Operations, Customer Experience
We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.
Customer Experience Manager
Title/seniority are misaligned with the responsibilities of the role. Lots of flags in the "Who you are" section which makes me think this role would not be well supported.
Senior CX Strategy and Operations Manager
Job application is through Workday. My condolences.
Vice President of Customer Experience
Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.
Senior Manager, BI Customer Experience
Job application is through Workday. My condolences.
