Customer Success Manager
Someone's health is not a product. That they're treating it like one is a big, big problem.
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Customer Experience Associate
Not for those looking to create forgettable CX and do the shittiest work they've ever done!
Commercial Manager (Construction)
Dudes out here founding companies instead of going to therapy.
Customer Operations Manager
It seems like a neat role, and the pay and benefits are appropriate (and no mention of attention to detail). Solid Eh, It's Probably Fine!
Customer Experience Manager
Friends, the way I laughed. Funny uh-oh, not funny ha-ha. Run! Run away from this egotistical, self-deceiving micromanager!
Director, Customer Operations
Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.
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- Washington D.C.
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Community Manager
I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.
Director, Critical Accounts Support
Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.
Director of Product Support (Healthcare Technology)
Overall, I don't think the company presents itself well, and I have concerns about what this role is expected to do. I don't think we've quite hit Seriously, Maybe Don't, but it's definitely a BINGO.
