Oregon - SUPPORT HUMAN JOBS

Sep 1, 2024

Vice President, Customer Care

You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.

Aug 31, 2024

It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Aug 25, 2024

Knowledge Strategist

Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).

Aug 24, 2024

Customer Experience & Service Transformation Management Manager

This job seems fine if very, very corporate.

Jun 30, 2024

Trust & Safety Analyst I

Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.

Feb 13, 2024

Customer Trust Manager - Complaints

I can't decide if quoting Albert Einstein in a job description is cute or weird. I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!

Feb 1, 2024

Senior Director, Trust & Safety

Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Jan 15, 2024

Onboarding Specialist - Weekend Coverage (Contract)

Jan 15, 2024

Support Team Lead

The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.