VP of Customer Success
Maybe they should have had Siena review this job listing before they posted it.
Executive
Roles labeled as Vice President or Chief or that involve being part of an executive business team that sets the CX mission, vision, and strategy of an entire organization (regardless of size).
VP, Trust & Safety
Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.
Vice President, Global Incident Management & Escalations
Very wide salary range, but high enough that I don't think it really matters.
Vice President, Global Customer Support
Job application is through Workday. My condolences.
Vice President of Customer Service
Job application is through Workday. My condolences.
Senior VP of Support
This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.
Vice President of Customer Experience
Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.
