Technical Support Engineer (L5)
Seems great, and the salary is amazing.
Seems great, and the salary is amazing.
Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.
No major flags, Zuora seems to have a good grasp of what they want this position to accomplish, and the salary is excellent. Happy to put this in Eh, It's Probably Fine!
Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.
See Finout's Senior Technical Support Engineer role for red flags so red they're bleeding into this job description, too.
I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that, again, the company doesn't address how they protect the mental health of those working in Trust & Safety.
I'm posting this here because 1) A CX professional would absolutely kill it in this role, and 2) GET THAT MONEY.
Salary range is wide but high enough that I don't think anyone will really care.
Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.
Very wide salary range, but high enough that I don't think it really matters.