Bilingual Trust & Safety Investigator
So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.
Canada
Head of Customer Experience
The company has an informative Careers page and the job duties make sense overall, but I'm going to say Tread Carefully for this one.
Customer Success Manager
Seems great. Job description includes a lot of personality and both the JD and the Careers page are informative while showing a lot of positive culture signals.
VP of Customer Success
Maybe they should have had Siena review this job listing before they posted it.
Customer Success Manager
Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!
Director of Customer Success
But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.
Implementation Product Specialist - Fire Documentation/ePCR - Canada
As with the Director of Support role, no comp given, no mention of benefits anywhere.
Head of Business Operations
Do not do a shot every time you read the words "competent" or "competence." You will die of alcohol poisoning.
Head of Technical Support Engineering
Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!
Customer Support Lead
There's a misalignment between the duties of this position and its seniority, and before you come at me with "they don't do titles! dudebro noises", they're at this very moment advertising for a Director of Engineering, so clearly they're familiar with the concept of leveling.
Support Associate
I think there's a lot of performance about culture happening on Pulley's Careers page, especially considering the explanation of culture they link to is a Twitter thread from 2020.
Vice President, Global Incident Management & Escalations
Very wide salary range, but high enough that I don't think it really matters.
Senior Risk Analyst, Trust and Safety
Looooooool at this remote-baiting. Just say hybrid, my dudes.
Senior Director, Trust & Safety
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
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Customer Experience Manager
This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."
Customer Support Analyst
This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.
Product Support Specialist
Benefits section lists no actual benefits, but don’t worry! You’ll get potential! You’ll make a name for yourself! You’ll get exposure! YOU’LL HAVE SO MUCH FUN DOESN’T THIS SOUND FUN
Customer Service Team Leader
This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything.
