Staff Customer Support Team Manager

Staff Customer Support Team Manager

For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.

GE Vernova | $114,400-$143,000

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This job is closed and no longer accepting applications. I keep an archive of Closed jobs so that you can see how past jobs of a particular company have been rated.

Steph's Notes:

Okay, this one gets extra points for being an energy company working on some cool alternative energy solutions, including wind turbines! I love wind turbines.

Careers page is standard corporate fare, but more bonus points for embedding what appears to be a live widget showing GE Vernova's ratings on Glassdoor.

Also very corporate job description, but the upside of that is that these kinds of JDs tend to be very clear about duties and responsibilities, and this one is no exception.

For roles in companies like these, those upsides for some can be downsides for others: they're usually really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.

I guess what I'm saying is, I'm putting this in **Eh, It's Probably Fine**, but mileage may vary more on this one than usual since I don't feature a lot of jobs from established megacorporations in Bad Job Bingo.

(Just a note: it looks like this role can be onsite in Foxborough, MA, or Remote in the United States and Ontario, Canada.)


Original Job Description: Staff Customer Support Team Manager

Job Profile Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Job Description

Roles and Responsibilities

Required Qualifications

Desired Characteristics

Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

The salary range for this position is 114,400.00 - 143,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a variable incentive compensation bonus.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote positionGE Vernova’s businesses provide products and services through its Power, Wind and Electrification segments. The Power segment consists of Gas Power, Nuclear Power, Hydro Power, and Steam Power, the Wind segment consists of Onshore Wind, Offshore Wind and LM Wind, and the Electrification segment consists of Grid Solutions, Power Conversion, Electrification Software and Solar & Storage Solutions.

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