Customer Experience Manager

Customer Experience Manager

This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."

Momentus Technologies | No comp given

This job is closed and no longer accepting applications. I keep an archive of Closed jobs so that you can see how past jobs of a particular company have been rated.

Steph's Notes:

This seems intentionally worded to be confusing:

Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral.

Multi-page application through SmartRecruiters.

Original Job Description: Customer Experience Manager

Company Description

Interested in joining our team?  Here is some more information about us!  Momentus Technologies provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events.  In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events.  Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

As a Customer Experience Manager at Momentus Technologies, you will be responsible for overseeing and enhancing the end-to-end customer journey. You’ll design and execute a state of the art program dedicated to ensuring our customers have a seamless and delightful experience from onboarding to post-purchase support. Your primary goal will be to drive customer satisfaction, retention, and loyalty by implementing strategies that align with our company's values and goals.

Key Responsibilities:


Additional Information

🌟 Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral.

🌞 Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters.

πŸ‘ͺ Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments.

πŸ‘š No Dress Code: Express your individuality! Smart, independent people like you choose what they wear.

🀝 Smart & Grounded Team: Our colleagues are the best of the best. They're not just smart; they're down-to-earth and will inspire you to be your best every day.

πŸ‹οΈβ€β™‚οΈ Wellness Programs: Your well-being is our priority. We offer wellness program offerings to help you thrive. 

🌐 Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job.

 πŸ“š Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

πŸš€ Love Your Job, Win at Life

At Momentus, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law.

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