Trust & Safety Policy Manager

Trust & Safety Policy Manager

I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.

Tinder | $107,500-$140,000

Steph's Notes:

We are looking for a Trust & Safety Policy Manager to support our Policy Team. Reporting to the Director, Global Policy, you will oversee an existing team of Policy Analysts to develop, maintain, and implement our Trust & Safety policies.

I see Tinder is continuing the trend of down-leveling T&S roles. This really needs to have a more senior title.

Develop, refine, and operationalize Tinder’s user policies to ensure that they can be enforced consistently and at scale around the world

Okay, so what's the Director, Global Policy doing?

In collaboration with the Director, establish and execute on a strategic vision for the team and manage ongoing policy related projects

No, but seriously. What's the Director, Global Policy actually doing?

Build strong relationships with Product, Engineering, Comms, Marketing, Legal and other partners and act as the Policy Consultant .

....

Act as a global escalation point of contact for policy questions and handle internal communications for policy issues

REALLY REALLY. WHAT IS THE DIRECTOR, GLOBAL POLICY DOING?

Build and articulate policy strategy and changes to internal stakeholders

I recognize that tree.

3-4 years of Trust & Safety or other relevant experience, at least 1 year in Trust & Safety Policy
1-2 years of experience managing or supervising other people's work

Okay, my original reaction to this was quite a bit stronger, but I reached out to a T&S friend who reviewed this job listing and wasn't that worried by the lower requirements.

I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.


Original Job Description: Trust & Safety Policy Manager

Our Mission

As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing. We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.

Our Trust & Safety Policy Team is dedicated to maintaining our Community Guidelines to help keep our users safe and promote a trusted and inclusive user experience. They work tirelessly to understand user behaviors and create meaningful protections against harmful activity. We are looking for a Trust & Safety Policy Manager to support our Policy Team. Reporting to the Director, Global Policy, you will oversee an existing team of Policy Analysts to develop, maintain, and implement our Trust & Safety policies. You will be a critical leader in our T&S program collaborating with Product, Engineering, Communications, Legal, and others in driving T&S strategies from a policy perspective. Your goals will be to develop and maintain a best in class policy program to ensure the quality and efficacy of our policy enforcement program. We are looking for someone passionate about user policies who is ready to take charge and lead the team forward with strategy, humility, and collaboration. It is possible that this role will be exposed to harmful content as part of ongoing work, in response to escalation requests, or by chance. Topics may include physical/sexual harms, hateful or harassing content, child safety, and similar areas. 

Where you’ll work:

This is a hybrid role and requires in-office collaboration two days per week. This position is located in Los Angeles, San Francisco, and/or Palo Alto, CA.

In this role, you will:

You’ll need:

As a full-time employee, you’ll enjoy:

$107,500 - $140,000 a year

The salary range for this position is $107,500 - $140,000. 

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in California. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.

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