Customer Experience Agent
I don't know about Miami, but $46.8K – $55K is shitty pay for a non-entry-level fintech support role in New York, even if it's remote.
$0-$50k
Support Engineer
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Support Engineer
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Player Support Lead
The role itself seems fine, but the salary range is very wide, and the low end is way too low for a Lead role (especially at a company like Netflix). I don't think that's enough to put it in Tread Carefully, but I would ask about it if I were a candidate.
Support Team Lead
Overall, it's pretty clear they're looking for a discount manager, which is enough to put this in Tread Carefully.
Client Success Manager
This one is reader-submitted, and y'all. We're whipping out "unclear if you're joining a cult or a company" for maybe the first time ever, and I HAVEN'T EVEN LOOKED AT A JOB LISTING YET.
Community & Identity Operations Specialist
Pay is shit, especially for onsite in LA, especially for a multi-lingual role.
Customer Experience Lead
Let's review: this is a lead role for managing multi-channel support agents, offering frontline support yourself, and executing duties that should be undertaken by a possibly fictional Director. For $20-$25 in Oakland, CA. Talk about some branding!
Customer Support Specialist
I mean, I certainly dreamt of going to school for 4-6 years and earning a technical degree and THEN WORKING FOR ANOTHER 4+ YEARS to make $25 an hour for a company that won't even deign to give me a title that reflects the level of work I'm doing. WHERE DO I SIGN UP.
Team Lead, Customer Care
This, and the whole introductory paragraph, has some of the most flowery language to describe a middle manager role that I have ever read.
Technical Customer Service Associate – (English)
I really, really hate when the salary is good for leadership roles but poor for frontline roles. The salary is especially egregious considering that it's billed as a technical role, with fluency in Spanish or Portuguese as a nice-to-have. I literally booed when I read that.
Customer Service Representative Supervisor
Oof, let this be a lesson to me not to finalize my notes before I look at everything. The job description is harmless enough, but the real hints at culture and work environment are in the job application.
Member Experience Associate
I think the pay is a little low for the level of work this role will be doing, but then I pretty much always think CX folks should be paid more.
Patient Service Representative
I give them points for pay transparency, but deduct equal points for $18-$20/hr. That's shitty pay for someone with 5 years experience in "providing high-touch patient experience."
Technical Support Specialist
A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.
Head of Customer Support
I have many concerns. That the title of the role doesn't match the title in the job description. The ridiculous salary. That the company has no Careers page and the role is only listed on LinkedIn. The stability/longevity of a company staking money on other people playing video games.
