Customer Service Representative Supervisor

Customer Service Representative Supervisor

Oof, let this be a lesson to me not to finalize my notes before I look at everything. The job description is harmless enough, but the real hints at culture and work environment are in the job application.

Acentra Health | Will not exceed $50,000

This job is closed and no longer accepting applications. I keep an archive of Closed jobs so that you can see how past jobs of a particular company have been rated.

Steph's Notes:

First company I've come across where there are more female executives than male executives. And they're not all white! (Just mostly white. Baby steps, I guess.) (Steph's note after going through the whole thing: LOL. Look how cute I am.)

Oof, let this be a lesson to me not to finalize my notes before I look at everything. The job description is harmless enough, but the real hints at culture and work environment are in the job application.

It gives you the option to upload a photo (ew), asks for your desired salary, and at the very bottom of the application (right before the submit button, after you've done all the work), there's this: 

This position will not exceed $24/hr., is that acceptable to you?

Let me go ahead and answer that: No, less than $49,920 for a mid-career, supervisory position should not be acceptable.

Original Job Description: Customer Service Representative Supervisor

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Customer Service Supervisor (Remote U.S.)

If so, you might be our next new team member!

Who we need:

The Supervisors work directly with the Customer Service Representatives and serve as the day-to-day managers and mentors to ensure adherence to quality and timeliness SLAs.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

What you’ll need:

Required Qualifications

Knowledge, Skills, Abilities


Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

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