Director, Enterprise Digital Support
It's a call center director position at a corporate giant, so, you know. Do with that what you will.
It's a call center director position at a corporate giant, so, you know. Do with that what you will.
If this is a global senior leadership position (as described in the JD), it really should be at the VP-level or higher. Otherwise, everything seems normal enough, although I'm not sure about the salary range – seems low for a position at this level that's also hybrid in New York.
I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that, again, the company doesn't address how they protect the mental health of those working in Trust & Safety.
Ehhhhh. Look. Most people want to do the very best they can, and yes, overachieve. But I am immediately suspicious of any company that wants to codify an employee doing more than what they're being paid for.
"You want to be with the best" -- No. Throw me in the dumpster. Those trash pandas are my real family.
Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!
Veeva is a Public Benefit Corporation. I don't agree with some of their restrictions, but I think their honesty is a green flag.
Salary range is wide but high enough that I don't think anyone will really care.
Role reports to the CFO, which is an interesting choice.
I'm tentatively putting this in Green Means Go only because they state that they don't negotiate salaries. In the context of their Careers page and the job description, it doesn't seem like a flag.
See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.
See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.
Very wide salary range, but high enough that I don't think it really matters.
The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.
Suspiciously wide salary range.
We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.
Support seems to report to Sales, which makes me twitch.
Job application is through Workday. My condolences.
This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.
Job application is through Workday. My condolences.