Manager of Elite Customer Experience
This is the job description equivalent of that "This is fine" cartoon.
Worldwide
Technical Support Engineer
I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.
Senior Customer Success Manager
Seems good! No major flags and the benefits are great. Salary seems a little on the low side for a Senior Customer Success Manager, but if it's just a base salary with commission, it could be great.
Head of Customer Support
One day I'll have a whole Bad Job Bingo session without a SaaS company claiming to change the world but TODAY IS NOT THAT DAY
Knowledge Base Specialist
This actually seems like a fairly well-scoped role, but the lack of salary transparency and culture issues that surfaced in the Head of Support role put this in Tread Carefully.
Senior Consultant
Holy shit, SO MANY RED FLAGS, SO FAST. This is the most unhinged job description I've ever reviewed.
