Manager, Customer Success (East Coast)
Other than the casual ableism, this is a straightforward management role with a good compensation package.
Other than the casual ableism, this is a straightforward management role with a good compensation package.
I don't know if the hiring manager is an immature manager or what's happening here, but whoever wrote this job description does not have a good grasp of what makes a CX professional successful in their work. The only thing keeping this out of BINGO is that the salary is decent.
Given the work this role will be doing and how often they will be working with senior leadership, I think it probably should have a more senior title and a slightly higher salary range.