Senior Manager, Trust and Safety Operations (Americas)

Senior Manager, Trust and Safety Operations (Americas)

The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.

Twitch | $119,900—$198,300

Steph's Notes:

Twitch is so far the only company that's even paid cursory lip service to mental health (they reference it in the Benefits section of their Careers page, but it's mentioned separately), so they've got that going for them.

The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.


Original Job Description: Senior Manager, Trust and Safety Operations (Americas)

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Customer Trust is at the core of our efforts to keep Twitch a welcoming, safe and trusted place for people to build communities.  The Senior Manager, Trust & Safety Operations will therefore be an essential element of the team, acting as the senior member for the operational aspects of keeping Twitch users safe in the Americas and coordinating global content moderation across multiple locations.

As part of Customer Trust, you will help serve our growing community.  We look for the qualities of professionalism, initiative, and sound decision-making in all candidates, and will seek someone with a background in operational management in the fields of online Trust & Safety, content moderation or customer service.

You can work in remotely in the US.

You Will:

You Have:

Bonus Points

Perks

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW8489

#LI-Remote #RemoteFriendly

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain open until filled. For more information, please visit https://www.twitch.tv/jobs/en/#learn-more. Applicants should apply via our internal or external career site.

Similar jobs