Topstep | "Competitive" salary not given

Original Job Description: Customer Support Specialist

The Why

At Topstep, individuals fully own their roles and are charged with meaningfully driving results. We work fast and continuously optimize our products to reach more and more traders worldwide.

Our Trader Support team consistently earns 95% satisfaction on user interactions and is mentioned repeatedly as a reason our users would refer our company to others. As we grow, we want to ensure that we keep this team packed with positive attitudes, user-focused people, and team players. This role will have the opportunity to learn about the financial markets, hone leadership skills, and take ownership of initiatives, all to continue driving the enthusiastic support of our traders.

The successful candidate will be user-focused, positive-results-driven, eager to learn new technical skills quickly, and will love working as part of a team. 

Excited about this opportunity? Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Topstep believes that diverse people and ideas result in better business, and we are committed to fostering an inclusive culture where you can thrive.

The Role, Along With Everything You’d Expect

The Ideal Candidate

Topstep Benefits

Is Topstep the place for you? If so, apply today! We look forward to hearing from you.

Topstep is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, gender, age, disability, or any other basis protected under the law.

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