Director, Client Success

Director, Client Success

The company sounds fine and they have a solid Careers page. However, based on the job description, it's not totally clear why this is a Director-level role, and some of the job duties don't fit with a Success role.

Atropos Health | $140,000-$175,000

Steph's Notes:

The company sounds fine and they have a solid Careers page. However, based on the job description, it's not totally clear why this is a Director-level role, and some of the job duties don't fit with a Success role:

Partner closely with the Life Sciences Sales team to generate meeting content and value stories, aligning Atropos Health’s capabilities with customer needs.
Own pre-sales activities in support of key meetings.
Become proficient in Atropos Health’s proprietary Temporal Query Language (TQL) to query data, understand patient counts, and run simple studies.

None of the responsibilities indicate they'd be managing anyone, and all of the work is pretty individual contributor-coded. I mean, the pay is great for an IC, maybe a little mediocre for a Director (plus they're reporting to a VP – I'm just pretty confused about what this role is supposed to be doing).

Also, let me beat a dead horse a little bit: benefits are not perks.


Original Job Description: Director, Client Success

About Atropos Health

Atropos Health is the developer of GENEVAâ„¢ OS , the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and life science organizations work with Atropos Health to close evidence gaps from bench to bedside, improving individual patient outcomes with data-driven care, expediting research that advances the field of medicine, and more. We aim to transform healthcare with timely, relevant real-world evidence.

About the Role

The Director, Client Success is a customer-facing leadership role working directly with Atropos Health’s Life Sciences customers and partners. The role has broad responsibilities both internally and externally with the goal of driving customer satisfaction, commercial success, and Atropos Health’s product development activities. The Director, Client Success will play a key part in the development and evolution of the Client Success function as Atropos Health continues to grow.

Responsibilities

Minimum Qualifications

Reporting

The Director, Client Success reports directly to the VP, Client Success, Vinny Marino.

Location

We are a remote first company! You must be currently authorized to work in the United States on a full-time basis. We cannot support visa sponsorship at this time.

Our Core Values

Perks

At Atropos, we are committed to fostering a diverse, inclusive, and equitable workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We are an equal-opportunity employer that does not discriminate on the basis of race, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetics, disability, pregnancy, veteran status, or any other legally protected status.

Similar jobs