Senior Manager, Premium Support
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Similar jobs
Director, Customer Operations
Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.
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- Washington D.C.
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- Ottawa
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Customer Support Manager - Flex
You are an HR company. Why can't you define what a fast-paced environment means? I'd think you'd be better at this.
Customer Support Specialist
Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."
Senior Manager, Enterprise & Strategic Support
The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes.
Senior Support Operations Analyst
The rest of the JD is fine, and the pay is great, but there are enough worrying cultural signals and other red flags that I feel compelled to put this in Tread Carefully.
Product Support Analyst, EDI & API
Given the unusual schedule expectations and the very specific technical skills and experience required for this role, that salary range is not great. I mean, with the poor job market, they'll probably be able to hire someone at that comp, but. I'm not impressed. Tread Carefully.
