Technical Support Engineer
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
Senior
Roles labeled as Senior or requiring 5 to 10 years of CX experience.
Principal Customer Service Advisor - OPIS
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."
Principal, Customer Strategy
Obviously, there are some typos in the job description and it's very business-speaky, but I don't think either is particularly worrisome, especially since there are some green flags in this listing too (like being clear about the application and interviewing process).
Senior Customer Success Manager
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
Principal Customer Success Manager
There's an identical role open for San Francisco on Checkr's Jobs page.
Senior CX Strategy and Operations Manager
Job application is through Workday. My condolences.
Customer Escalations Engineer - Switching
Given the very different work locations, the lack of a comp range isn’t a red flag to me.
Implementation Specialist
Neither the title nor the compensation is aligned with the duties of this role.
Technical Support Engineer
This role requires at least 5 years experience, is highly technical, and is described as “designed to deliver a higher level of partnership with the customer and is not a traditional ticket-by-ticket technical support role.” So why is the pay so low?
Senior Manager, BPO Strategy & Operations
Neither the title nor the compensation is aligned with the duties of this role, especially considering it’s on-site in NYC.
Migration Expert (Contractor)
Compensation is per project depending on complexity, so no comp is not a red flag.
Senior Customer Success Manager
Yes, it’s a FinTech company. I know, I’m as surprised as you.
