British Columbia - SUPPORT HUMAN JOBS

Mar 17, 2026

Director, Customer Operations

Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Mar 30, 2025

Customer Success Manager

Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.

Aug 25, 2024

Voice of Customer Manager

Seems like a neat role, although I do wish the salary range was higher.

Aug 25, 2024

Customer Success Operations Manager

Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!

Aug 25, 2024

Premium Support Associate

Not being clear about salary upfront wastes everyone's time and demonstrates a lack of respect for a candidate's experience. (This is true regardless of where in the world the role is based.) All that to say: show me the money, Airbnb.

Feb 1, 2024

Senior Director, Trust & Safety

Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.