SVP, Global Customer Service and Operations
Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.
IT IS A MYSTERY
Customer Support Specialist (Product Expert)
I don't even remember which job I was supposed to be rating. Goddamn. Oh right, Customer Support Specialist. I'm sure this will be *fine.*
Senior Customer Success Manager
No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't.
Senior Customer Support Representative
The red flag/green flag guy is now levitating, surrounded by an impossibly bright red glow cloud.
Customer Support Representative
I want you to imagine that red flag/green flag guy from Instagram just running back and forth across a field with a sea of red waving majestically behind him.
Director of Support
Not provide fast responses and resolutions or excellent customer service, but fast TIMES and SCORES. Goddamn.
Customer Experience Representative
If the job descriptions mentioned tiny little things like compensation and benefits, I might not judge them so harshly, but it doesn't.
Customer Experience Agent
There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.
Customer Success Manager
I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
Customer Experience
My first thought when looking at this company's Careers page was: "My god, they desperately need a middle-aged manager to decline their screentime requests an hour before bedtime."
Customer Engineer
THIS IS NOT SUPPORT ENGINEER WORK. Is something in the water? Is Venus in retrograde? Am I in the Upside Down? WHAT IS HAPPENING.
Director of Support & Intelligence
My new tagline is going to be - Bad Job Bingo: I read shitty Careers pages you don't have to.
Principal Customer Success Manager
Now I'm drinking because it feels like I'm having a wake for whomever they convince to take this job.