Product Specialist, Manager (Post Sales)
I'm just a girl, standing in front of a faceless company, asking them to stop saying this ableist bullshit.
Closed
Roles that are no longer accepting applications but that are kept for archival purposes.
Product Specialist, Manager (Pre Sales)
This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.
Associate Customer Success Manager
Nothing in particular is jumping out at me, but I confess I did skim. Did I mention it's long? Also that salary is as wide as the JD is verbose. One might say comically so.
Enterprise Customer Success Manager
Still as obnoxious as the other two listings on the job board.
Customer Support Manager
I can tell you that I think they're asking too much from a Manager-level role, and I think the evolution in their Support approach is a bad signal for the function and the company's future. Tread Carefully.
Vice President, Customer Support
On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.
Sr. Manager, Learning & Quality, Ring Technical Customer Support
Reading through the job description, the title seems misleading—this feels more like an AI content automation position than a Knowledge & Education one.
Director, Support Operations
If you've been taking a shot every time they exclaim you should be energized by something, you are already drunk and we haven't even gotten out of the introduction.
Community Manager
This seems like a somewhat hybrid role between standard Community work and Support work, which I always enjoy seeing. Given the duties, I do wish this were a more senior title, although the pay is great regardless.
Manager, Trust & Safety Complex Investigations
Again, such efficiency at getting to BINGO! Also, after all those super-specific requirements, "must have ethics" is sincerely hilarious.
Bilingual Trust & Safety Investigator
So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.
Community & Identity Operations Specialist
Pay is shit, especially for onsite in LA, especially for a multi-lingual role.
Trust & Safety Lead
I know I sound like a broken record, but there's a misalignment between this role's duties and its title/seniority. Also, no salary transparency.
Trust & Safety Specialist
I think Snap might be the first company since I've started doing Bad Job Bingo to actually mention anything about wellness for Trust & Safety team members, so it has that going for it. Unfortunately, it also has enough flags that it hits BINGO.
Child Safety Enforcement Specialist, Trust and Safety
I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that the company doesn't address how they protect the mental health of those working in Trust & Safety.
Trust & Safety Analyst I
Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.
Senior Analyst, Community Operations
This role seems like an interesting blend of Trust & Safety, Community, and Customer Support. Alas, there's no salary transparency, though, so into Tread Carefully it goes.
Program Manager, Community
Again, the salary range is really wide, and the low end sucks. But everything else seems pretty straightforward.
Senior Manager, Trust and Safety Operations (Americas)
The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.
Sr. Policy Manager, Trust & Safety
I am really struggling to understand this role at Match Group in comparison to the Trust & Safety Policy Manager role at Tinder (one of the dating apps in Match Group's portfolio).
Trust & Safety Policy Manager
I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.
Customer Success Engineer II
I was still mostly on board until I saw the salary. They want a discount engineer. LOL K!
Enforcement Lead, Trust & Safety
I continue to wish that Anthropic would address how they're mitigating the mental health risks of Trust & Safety work, and there are some minor flags ("fast-paced environment," hello darkness my old friend), but it's a solid Eh, It's Probably Fine.
Helpdesk Analyst
Overall, I'm going to put this in Eh, It's Probably Fine, with a caveat that I really think anyone applying to this role ought to press hard on the "demonstrate grace under pressure" bit.
