Technical Support Operations Manager
I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.
Roles that involve reactively assisting customers with highly technical problems or with using highly technical products. Technical assistance is usually offered via email, phone, or video conference.
I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.
Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.
Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.
Because it makes me feel hopeful about AI, I'm tentatively putting this in Green Means Go.
Not much to say about this one; the duties and qualifications seem pretty straightforward, and the salary is decent for a Docs role. Solid Eh, It's Probably Fine.
Well, this was fine until I got to the last bit of the required qualifications and basically all of the preferred quals section. For a senior technical role like this, $83,500-$100,000 is poor compensation. Throwing this in Tread Carefully.
The duties are well-articulated and reasonable for the role. I think it really is fine? And the requirements are all normal too, the benefits section actually contains benefits, and the salary is great at $115,000 - $143,000.
I'm putting this in BINGO purely for how insufferable this company sounds.
Honestly, this job description is pretty forgettable. It's not terrible, but it's not good either; candidates get very little information about the structure of the team they'd be leading, and the only hint at culture we get is a single bullet about the office being pet-friendly.
Look, I'm being kind by only putting this in BINGO.
I am deeply unimpressed with CoreWeave's showing here. Tread Carefully.
Otherwise, it seems like an interesting role, but I'm disappointed there's no salary transparency and that they ask for desired salary in the application. I thought you were better than that, BetterCloud!
Friends. You're in sales. You know pretty words like "competitive," "generous," and "comprehensive" mean nothing unless there's data to back them up. What are the numbers? Tell me the numbers!
All of this is just a red flag. No information about what supports the Teir 1 team receives, which makes me think they shouldn't expect to receive any, which is just bad news.
This is essentially a Director role with engineer duties, and right now, the salary is only compensating for one of those things.
I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.