Technical & Engineering

Apr 6, 2025

Director of Technical Solutions

I'm putting this in BINGO purely for how insufferable this company sounds.

Apr 6, 2025

Lead Technical Support Engineer

Honestly, this job description is pretty forgettable. It's not terrible, but it's not good either; candidates get very little information about the structure of the team they'd be leading, and the only hint at culture we get is a single bullet about the office being pet-friendly.

Mar 23, 2025

Support Engineer

Look, I'm being kind by only putting this in BINGO.

Oct 20, 2024

Cloud Support Engineer

I am deeply unimpressed with CoreWeave's showing here. Tread Carefully.

Oct 6, 2024

Support Specialist

Otherwise, it seems like an interesting role, but I'm disappointed there's no salary transparency and that they ask for desired salary in the application. I thought you were better than that, BetterCloud!

Oct 6, 2024

Head of Technical Support

Friends. You're in sales. You know pretty words like "competitive," "generous," and "comprehensive" mean nothing unless there's data to back them up. What are the numbers? Tell me the numbers!

Sep 22, 2024

Technical Support Specialist - Tier 1

All of this is just a red flag. No information about what supports the Teir 1 team receives, which makes me think they shouldn't expect to receive any, which is just bad news.

Sep 15, 2024

Founding Support Engineer

This is essentially a Director role with engineer duties, and right now, the salary is only compensating for one of those things.

Sep 1, 2024

Technical Support Engineer

I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.

Aug 31, 2024

Support Engineer

Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Aug 31, 2024

Support Engineer

Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Aug 31, 2024

Support Engineer

Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Aug 31, 2024

Support Engineer

Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!

Aug 31, 2024

Support Engineer

Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!

Aug 31, 2024

Support Engineer

Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!

Aug 31, 2024

Support Engineer

Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.

Aug 31, 2024

Manager of Technical Support

It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Aug 25, 2024

Technical Support Engineer (L5)

Seems great, and the salary is amazing.

Aug 24, 2024

Senior Manager, Technical Customer Support

These companies do know that no one's forcing them to build their cultures 20,000 leagues under the sea, right? Come out of the water. It's nicer up here.

Aug 24, 2024

Support Engineer

No salary transparency and some interesting culture signals put this in Tread Carefully.

Aug 24, 2024

Technical Support Engineer - UK

It's our job as leadership to create an environment of respect for our customer support teams among our customers. If things are so bad that you have to specify "professional resilience" in your candidates, that's a failure of leadership and the company, not in potential candidates.