Director of Customer Operations (Data Center)
Hmm, I have a feeling that going from the Twilio job to this one will be a big leap. Or maybe more like a sharp drop.
Travel Required
Roles that require you to spend some amount of time traveling to and working from a location outside your regular commuting area.
Senior Manager, Personalized Support (Technical Account Management)
I have to say, this is a great job to kick off this BJB batch. I'm really enjoying all these green flags.
SVP, Global Customer Service and Operations
Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.
Senior Manager, Enterprise & Strategic Support
The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes.
Director of Support
Not provide fast responses and resolutions or excellent customer service, but fast TIMES and SCORES. Goddamn.
Director, Healthcare Support & Operations
Maybe it's just me, but it feels like they're asking this Director position to do a lot. It almost reads as if they asked ChatGPT for a Director of Support & Ops job description and then didn't whittle it down at all to fit this specific role.
Trainer and Content Manager
As with the other two roles listed here, no salary given and no mention of benefits anywhere.
Senior Technical Support Engineer
The Must Haves section makes this essentially a highly-skilled senior communicator/engineer role, which makes the salary way too low for what they're asking for.
Director – Product Support
Veeva is a Public Benefit Corporation. I don't agree with some of their restrictions, but I think their honesty is a green flag.
Customer Success Manager
It's a neat, actually useful product, but there are some definite red flags in the job description, so I advise caution and strategic questions if you end up interviewing.
Senior Customer Success Manager
Yes, it’s a FinTech company. I know, I’m as surprised as you.
