Utah - SUPPORT HUMAN JOBS

Mar 17, 2026

Director, Customer Operations

Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Apr 6, 2025

Customer Onboarding Specialist

Y'all, I've said what the actual fuck so many times with this JD it's lost all meaning. I don't even know what to say, except that I don't think our existing ratings quite cover this one, so I had to create a special one: Possibly Psychotic.

Oct 6, 2024

Client Success Manager

The belly laugh I just gave at a company that constantly repeats itself and can barely put together a sentence requiring "flawless detail orientation." Pretty sure it's the only thing keeping me from slipping into a boredom-induced coma.

Sep 1, 2024

Vice President, Customer Care

You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.