The biggest problems are 1) they fall into the "it's a benefit to work here!" trap, and 2) they claim a competitive compensation package without actually sharing what the comp is. The latter, of course, means that this is a Tread Carefully job.
My friends. As a CX leader, I advise you to think very carefully before working in Trust & Safety for a company that routinely launches products before they've fully considered the risks and tactical challenges involved with said products.
Considering the highly sensitive investigations required and the disturbing content involved, Meta doesn't talk at all about how they'll support the mental health of the person in this role.
This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.Â