I'm glad that my anxiety was proven unnecessary – this sounds like a great job with great pay and benefits. It's not so outstanding that I feel comfortable giving it a Green Means Go, but it's a high Eh, It's Probably Fine.
I'm sorry, the fuck? You want this role to build out its own completely separate product development function to fix a product so seemingly broken that even the Engineering, Product, and Design teams don't want to deal with it anymore? ARE YOU KIDDING ME
Aside from the higher experience requirement, it's not at all clear what makes this role more senior than the other Success role. It's not *that* worrisome, but I'd ask about it in interviews.
Oh wow, how unique brightwheel is! Because most startups move like molasses and expect their people to come in and fail immediately and repeatedly.
Can we just acknowledge that maybe it is recklessly, unforgivably irresponsible to allow 20-somethings who appear to have no professional experience before 2022 to be in charge of AI products that could destabilize democracies?
This is essentially a Director role with engineer duties, and right now, the salary is only compensating for one of those things.
This role sounds fascinating and the pay is fantastic. I see no flags, so we've got our first (and only?) Green Means Go of the week.
Seems like an awesome role with equally awesome pay.
Y'all, the noise I made when I saw "CX Director, MeUndies" in the #jobs channel in ElevateCX. WOOOOOOOOOO. Okay, for real. I can do this. I am a serious professional.
Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!
Overall, while I don't think there are any major flags, the USD salary range is a little low for a Senior Director role of this type, so I'm going to put it in Eh, It's Probably Fine.
This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.
Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.
Love how these companies are independently committing to the theme this week.
Seems great, and the salary is amazing.
The role itself seems fine, but the salary range is very wide, and the low end is way too low for a Lead role (especially at a company like Netflix). I don't think that's enough to put it in Tread Carefully, but I would ask about it if I were a candidate.
Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.
Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag.
Seems fine. Sounds like a very call center-y, corporate role, which is fine if that's your thing. Benefits seem good, pay range is good (if broad).
This job seems fine if very, very corporate.
I'm pretty impressed with the job description overall. They manage to convey the qualities they're looking for without being unnecessarily prescriptive or ableist, they seem to understand well what they're looking for, and the stated goals are unusually grounded for a VP of Success position.
I know this is a bit outside Support knowledge work, but I think it'd be a good fit for CX folks. The position seems fine, and the pay is great.
Reading through the job description, the title seems misleading—this feels more like an AI content automation position than a Knowledge & Education one.
The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.
