Denver

Mar 17, 2026

Director, Customer Operations

Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Mar 15, 2026

Director of Customer Operations (Data Center)

Hmm, I have a feeling that going from the Twilio job to this one will be a big leap. Or maybe more like a sharp drop.

Mar 10, 2026

Associate Manager, Customer Experience

Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

Mar 2, 2026

Technical Support Team Lead

Pitiful. I see they only care that you're eating at work. Go home to your family and be hungry, I guess.

Feb 23, 2026

Customer Support Specialist

Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."

Feb 16, 2026

Customer Support Specialist (Product Expert)

I don't even remember which job I was supposed to be rating. Goddamn. Oh right, Customer Support Specialist. I'm sure this will be *fine.*

Feb 16, 2026

Support Engineer

Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.

Feb 16, 2026

Senior Manager, Enterprise & Strategic Support

The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes.

Mar 31, 2025

Customer Experience Associate

Yeah, no. Tread Carefully.

Sep 8, 2024

Registered Customer Experience Representative

This one is somewhat better for having lower requirements, but still. Boo.

Sep 8, 2024

Customer Experience Representative, Advanced Services

I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?

Sep 8, 2024

Customer Experience Manager, Platinum Desk

Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.