Miami - SUPPORT HUMAN JOBS

Mar 17, 2026

Director, Customer Operations

Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Mar 10, 2026

Associate Manager, Customer Experience

Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

Mar 23, 2025

Support Operations Lead

Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!

Oct 20, 2024

Customer Success Manager, Mid-Market

Still just vibes, still a BINGO.

Oct 20, 2024

Customer Onboarding Specialist

Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.

Oct 6, 2024

Global Head of Partner Support, Google Cloud

This whole JD is a sloppy mess, but hey, at least the pay's good?

Sep 22, 2024

Customer Onboarding Manager- LATAM

Otherwise, it seems like a straightforward onboarding role, but accessibility issues and lack of salary transparency puts it squarely in Tread Carefully.

Sep 8, 2024

Customer Experience Lead

Not much to say about this one except that I'm irritated this leadership role is salaried and more adequately compensated while the frontline roles are not. That's some bullshit, Ramp.

Sep 8, 2024

Customer Experience Agent

I don't know about Miami, but $46.8K – $55K is shitty pay for a non-entry-level fintech support role in New York, even if it's remote.

Aug 31, 2024

Manager of Technical Support

It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.