Ladies, Gentlemen, Undecided, and Robots, it's the Incredible... Shrinking... Compensation Package! So great that you can't see it! Incredible because it's beyond imagining! Embark with Apollo.io on a fascinating adventure into the unknown!
This one is somewhat better for having lower requirements, but still. Boo.
I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?
Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.
This is the job description equivalent of that "This is fine" cartoon.
Maybe it's just me, but it feels like they're asking this Director position to do a lot. It almost reads as if they asked ChatGPT for a Director of Support & Ops job description and then didn't whittle it down at all to fit this specific role.
Y'all, the noise I made when I saw "CX Director, MeUndies" in the #jobs channel in ElevateCX. WOOOOOOOOOO. Okay, for real. I can do this. I am a serious professional.
You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.
I don't know, y'all; my spidey sense is tingling with this one. It could be nothing, but just...tread very carefully.
*MC voice* Ladies, gentlemen, and variations thereupon: here we have the latest and greatest in corporate employee management: Sparring sessions! For when verbally berating your employees just isn't enough. The beatings will continue until performance improves.
If the job descriptions mentioned tiny little things like compensation and benefits, I might not judge them so harshly, but it doesn't.
There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.
Yes, I am putting this in Green Means Go despite no salary transparency, only because the hiring location is Europe / Middle East / Africa, which is so broad that it makes giving an actual salary range genuinely difficult, and everything else is just positive signals.
I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.
Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!
Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.
