Customer Success Specialist
Not clear if it's US-Remote or Remote-Worldwide. Misalignment between duties/requirements and title/seniority. No mention of benefits anywhere that I can find, and application asks for desired pay.
BINGO
The job won Bad Job Bingo. Welp.
Customer Experience Associate
This job was mostly fine until we got to the "We're ideally seeking" section and then it was just downhill from there.
Patient Access Programs Operations Specialist
What is with all the "Poorly-edited job description requires attention to detail" winners lately?
Patient Access Programs Operations Analyst
After the first two poorly-edited job descriptions, it's just funny now.
Customer Success Manager, Public Sector
Y'all, the Company Careers page BINGOed before I even got to the job description, which actually looks fairly normal (if only available on LinkedIn). Not that I think y'all are doing this, but if anyone is, this is a really good example of why you can't just apply to a role based off a job listing.
Supervisor, Customer Success
Basically a can of Chock Full O' Nopes.
Technical Support Engineer
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
Technical Support Specialist
A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.
Director of Customer Success
I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.
Senior Customer Success Manager
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
Principal Customer Service Advisor - OPIS
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."
Client Support Associate
This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.
Customer Solutions Consultant
So much casual (and occasionally weirdly aggressive) ableism in this job listing. Also, the video on their careers page is 1) a product sales pitch, and 2) all dudes. Is the entire leadership team just dudes?
Customer Success Operations Associate
Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.
Customer Experience Manager
Title/seniority are misaligned with the responsibilities of the role. Lots of flags in the "Who you are" section which makes me think this role would not be well supported.
Customer Support Analyst
This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.
Customer Success Manager
I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement.
Cable Support Specialist
I'll take "What job description was written by AI?" for $400, Alex.
Customer Service Team Leader
This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything.
Integration Support Engineering Specialist
$53k for a non-entry level, very technical role is laughable. The duties of the role and the title are also misaligned. And yes, again with the “not typical for offers to be made at or near the top of the [salary] range.”
Multiple Positions
Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry.
