Customer Success & Transformation Manager
Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute
Closed
Roles that are no longer accepting applications but that are kept for archival purposes.
Supervisor, Customer Success
Basically a can of Chock Full O' Nopes.
Senior Manager, Customer Success Management
Suspiciously wide salary range.
Technical Support Engineer
I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.
Technical Support Specialist
A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.
Senior Director, Community
The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.
Vice President, Global Customer Support
Job application is through Workday. My condolences.
Director of Product & Operations, Customer Experience
We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.
Director of Customer Success USA
Doesn't mention benefits anywhere in the job description or the Join Us page.
Director of Customer Success
I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.
Senior Customer Success Manager
Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!
Principal, Customer Strategy
Obviously, there are some typos in the job description and it's very business-speaky, but I don't think either is particularly worrisome, especially since there are some green flags in this listing too (like being clear about the application and interviewing process).
Director, Technical Support
Look, I don't think you can honestly say you're "committed to fair and equitable compensation for all of [your] employees" and then only post salary ranges for leadership positions. Come on.
Director of Customer Support
"We share your values: a dedication to Texans" is an...unexpectedly short list of values.
Principal Customer Service Advisor - OPIS
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."
