Florida - SUPPORT HUMAN JOBS

Mar 17, 2026

Director, Customer Operations

Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Mar 10, 2026

Associate Manager, Customer Experience

Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

Mar 23, 2025

Support Operations Lead

Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!

Oct 20, 2024

Customer Success Manager, Mid-Market

Still just vibes, still a BINGO.

Oct 20, 2024

Customer Onboarding Specialist

Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.

Oct 6, 2024

Global Head of Partner Support, Google Cloud

This whole JD is a sloppy mess, but hey, at least the pay's good?

Sep 22, 2024

Customer Success Manager

And by "ability to work under pressure" they mean okay with slowly being crushed under the weight of expectations, inexperience, and your 300-500 accounts until you're a tiny, person-shaped material denser than osmium.

Sep 22, 2024

Customer Onboarding Manager- LATAM

Otherwise, it seems like a straightforward onboarding role, but accessibility issues and lack of salary transparency puts it squarely in Tread Carefully.

Sep 8, 2024

Customer Experience Lead

Not much to say about this one except that I'm irritated this leadership role is salaried and more adequately compensated while the frontline roles are not. That's some bullshit, Ramp.

Sep 8, 2024

Customer Experience Agent

I don't know about Miami, but $46.8K – $55K is shitty pay for a non-entry-level fintech support role in New York, even if it's remote.

Sep 8, 2024

Registered Customer Experience Representative

This one is somewhat better for having lower requirements, but still. Boo.

Sep 8, 2024

Customer Experience Representative, Advanced Services

I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?

Sep 8, 2024

Customer Experience Manager, Platinum Desk

Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.

Sep 1, 2024

Vice President, Customer Care

You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.

Aug 31, 2024

Manager of Technical Support

It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Aug 25, 2024

Knowledge Strategist

Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).

Aug 24, 2024

Customer Experience & Service Transformation Management Manager

This job seems fine if very, very corporate.

Aug 15, 2024

Senior Technical Writer

I know this is a bit outside Support knowledge work, but I think it'd be a good fit for CX folks. The position seems fine, and the pay is great.

Mar 11, 2024

Customer Success Training Specialist

Given the work this role will be doing and how often they will be working with senior leadership, I think it probably should have a more senior title and a slightly higher salary range.

Mar 11, 2024

Customer Onboarding Specialist

OY WITH THE POODLES ALREADY.

Mar 11, 2024

Manager, Customer Success (East Coast)

Other than the casual ableism, this is a straightforward management role with a good compensation package.

Mar 11, 2024

Customer Success Manager

Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!

Feb 1, 2024

Senior Director, Trust & Safety

Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Jan 15, 2024

Multiple Positions

Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry.