Customer Support Specialist
Scream it with me: BEEEEEEEENEFITS AAAAAAAARE NOOOOOOOOOT PEEEEEEEEERKS
BINGO
The job won Bad Job Bingo. Welp.
Customer Support Specialist
It's not the fall that kills you. It's the shitty pay at the bottom.
SVP, Global Customer Service and Operations
Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.
Support Engineer
Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.
Customer Support Specialist
This pay sucks. And for a hybrid role, it sucks way fucking more. BINGO.
VP, Customer Support & Revenue Cycle Management
Pay is great, but I dunno, man. You'd be putting a lot of faith in the goodwill of people who can fire you if you don't somehow influence them to run the company properly. I'm calling BINGO on this one.
Manager, Customer Service (Canada)
Whatever. You know what I'd say here if I weren't so goddamned tired. You know, from all the fucking capitalism.
Director, Customer Service and Operations
I mean, the comp is $140,000-$180,000, but that doesn't seem nearly enough for a role that's running CS, Ops, IT, HR, and maybe also the rest of the company?
Social Media and Community Lead
The new JD is much shorter (I've pasted it below, above the old one), but it has many of the same problems as the original. It should still be a more senior title, it still doesn't list any actual benefits, and there's still no salary transparency. In BINGO it remains!
Director of Technical Solutions
I'm putting this in BINGO purely for how insufferable this company sounds.
Technical Support Analyst
"High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.
Customer Success Manager
I think the AI is confused about what Customer Success does.
Support Operations Lead
Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!
Support Engineer
Look, I'm being kind by only putting this in BINGO.
Bilingual Client Engagement Senior Specialist
Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.
Customer Success Manager (Technical)
Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!
Customer Success Manager, Mid-Market
Still just vibes, still a BINGO.
Customer Onboarding Specialist
Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.
Customer Success Operations Manager
Ding ding ding, we have a (BINGO) winner.
Technical Support Specialist - Tier 1
All of this is just a red flag. No information about what supports the Teir 1 team receives, which makes me think they shouldn't expect to receive any, which is just bad news.
Director Of Customer Success
Okay, so look. This could just be me. I am highly suspicious and cynical, I fully own that. But everything in this job description just comes across as slightly off. Just, like, this side of reasonable.
Director of Customer Success
Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"
Customer Support Advocate
The main ones: Fast-paced environment, rapidly changing requirements, poorly-edited JD requires attention to detail, JD doesn't mention benefits at all, and salary for leadership roles is good but not for frontline roles.
Customer Success Manager
See the Senior Customer Success Manager position for what Oyster did that pissed me off so much that I automatically BINGOed out this one too.
